A quality assurance standard is generally a set of instructions and guidelines that are followed by different industries to maintain the quality of their products or services.
Many standard QA reports are unique to the industry while others are applicable to all organizations. ISO 9001 Quality Management System is such a universal standard that extends to all types of organizations.
What Is ISO 9001 Standard?
The acronym ISO is derived from the International Standardization Organization. The ISO quality standard is recognized throughout the world and therefore ISO certified organization has far better opportunities for international trade.
Every industry will adopt the quality assurance standard ISO 9001, whether it is the service industry or the manufacturing industry. To comply with ISO 9001 standards, each company will develop its own quality management program.
The organization must undergo various types of audits in order to obtain ISO 9001 certification. Performance assurance and technical evaluation from within the company, i.e. internal auditor, performs the umbrella audit. In some situations, the second test may be conducted by consumers using the product or service concerned.
Benefits of ISO 9001 Standard:
The ISO 9001 standard was issued in 1987 for the first time. The standard’s latest edition is ISO 9001:2015. If an organization meets the requirements of ISO 9001, the following ways can be beneficial:
Systematic Approach:
The standard helps organizations operate more systematically. Organizations have designed programs, processes, and procedures to perform any function.
Teams are assigned to carry out these tasks. This results in a more structured and systematic approach to work that increases the performance and retention of employees.
Improved Quality:
To deliver good quality products or services, the systems are integrated throughout the organization. It leads to better performance and less workmanship.
Customer Satisfaction:
Customers trust the ISO 9001 accredited organizations because this QA quality certification offers a kind of guarantee of organizations ’ good practices and systems.
As consumers receive good products or services, their loyalty to the company increases according to their requirements.
Quality Assurance Functions:
Technology transfer: This task includes obtaining and reviewing a product design report, test and error information. The reports will be published, checked and accepted.
Validation: The master plan for the whole system is prepared here for validation. Approval of test criteria for product and process validation is established. Resource planning is done to implement a validation plan.
Documentation: This role regulates the way records are circulated and preserved. The changes to a report are made by following the appropriate control protocol for adjustments. Approval of all documents styles.
Quality Assurance is to check the suitability of the product developed for use. To this end, the organization should have to follow processes and standards that need to be improved on a regular basis. This focuses primarily on the product / service quality that we provide to customers during or after software implementation.