Fatal E6 Error on an Allen Bradley PanelView Plus 7

Fatal E6 Error on an Allen Bradley PanelView Plus 7 Good morning, has anyone successfully resolved a Fatal E6 Error on an Allen Bradley PanelView Plus 7 Performance (Series A) HMI? We’ve already tried selecting “clear all data” and “Factory Default” from the boot options menu, but the HMI continues to reboot into the same error and is stuck in a boot loop. Any suggestions on how to proceed from here?

The Fatal E6 Error on an Allen Bradley PanelView Plus 7 Performance (Series A) HMI typically indicates an issue related to the internal firmware or system corruption. Since you’ve already tried the “clear all data” and “Factory Default” options without success, here are a few more suggestions to try:

  1. Firmware Update: If the HMI is still accessible via the USB or Ethernet port, try reloading or updating the firmware. You can download the latest firmware from Rockwell Automation’s website and follow their specific instructions for your model.
  2. SD Card Recovery: Use an SD card with a known good firmware image to try recovering the system. Some users have reported success using this method by placing the firmware on the SD card and forcing the HMI to boot from it.
  3. Contact Rockwell Support: If the error persists and you’re unable to perform a recovery, it may indicate a deeper hardware fault. In this case, contacting Rockwell Automation’s technical support could provide more advanced troubleshooting or potential hardware replacement.
  4. Check Connections and Power Supply: Double-check all wiring and power supply connections to ensure there are no voltage fluctuations or connectivity issues that might be triggering the boot loop.